Why I'm Not Calling My Local IZIP Dealer for Accessories

As an avid cyclist and enthusiast of electric bikes, I've had my fair share of experiences with local dealerships. Recently, I purchased a 2015 IZIP E3 Dash from Hollywood Electrics, and while I'm very happy with the bike itself, I've been hesitant to call my local dealer to inquire about accessories.

In fact, after my initial experience with the dealership, I've decided that it's best to avoid calling them at all costs. The reason for this is their strange and confusing billing practices, which left me feeling uneasy and uncertain about what was going on with my purchase.

During our phone call, the representative from Hollywood Electrics explained that I had already paid for the bike, despite never having authorized them to charge me. This was a shock, as I had assumed that they were simply holding onto my credit card information as a deposit or temporary authorization. The whole situation left me feeling confused and frustrated.

My experience is not unique, and after some research, I discovered that 4V chargers will not work with 48V batteries, nor will 36V chargers. This means that customers who purchase these bikes may be stuck without the proper charging equipment to get the most out of their new ride.

While I'm happy to support local businesses, including my local e-bike dealer, I've decided that it's best to stick with ecommerce or set up a sale over email whenever possible. This way, I can ensure that there is a paper trail and I know exactly what I'm getting.

In conclusion, while Hollywood Electrics may be a reputable business, their billing practices left me feeling uneasy. As such, I'll be taking my business elsewhere in the future, opting instead for online purchases or email transactions to avoid any potential issues with their payment system.

Izip e3